Welcome to Nature Planting Store! These Terms and Conditions govern your use of our website (nature-planting.com) and your purchase of our sustainable perennial plants. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

1. Our Philosophy

At Nature Planting Store, we are passionate about creating gardens that nurture nature. We specialize in providing high-quality perennial plants that support local ecosystems, including:

  • Hummingbird Perennial Plants
  • Pollinator Perennial Plants
  • Rain Garden Perennial Plants
  • Shade-Loving Perennials
  • Plants that attract Songbirds and Finches
  • Sun Plants and Flowers

Our terms are designed to be fair, transparent, and sustainable, respecting both our customers and our natural products.

2. User Responsibilities

When using our website and purchasing our products, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use our products responsibly and for their intended horticultural purposes
  • Not reproduce, duplicate, or resell our products without explicit permission
  • Comply with all applicable laws and regulations in your jurisdiction regarding plant importation and cultivation
  • Understand that live plants require proper care and handling upon receipt

3. Product Information

We take great care to accurately represent our plants through descriptions and images. However, please note:

  • Natural variations in color, size, and form may occur in live plants
  • Seasonal availability may affect certain varieties
  • Plant performance depends on local growing conditions and proper care

We cannot guarantee specific results as plants are subject to environmental factors beyond our control.

4. Orders and Payment

Order Processing:

All orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation once your order ships.

Payment Methods:

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are secured with SSL encryption. We do not store your complete payment information on our servers.

Shipping:

We ship to most regions worldwide, with exceptions for parts of Asia and some remote areas.

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.

5. Returns and Exchanges

Due to the perishable nature of live plants, our return policy is designed with sustainability in mind.

We gladly accept returns and exchanges within 15 days of receipt for items that are:

  • Unused and in the same condition as received
  • In their original packaging with all tags attached

Non-returnable items: We cannot accept returns on live plants that have been planted, damaged due to improper care, or had their original packaging discarded.

To initiate a return or exchange:

  1. Contact our customer care team at [email protected] within the 15-day window
  2. Wait for authorization and instructions
  3. Carefully repackage the item(s) in their original packaging
  4. Ship your return to: Nature Planting Store, 2391 Blackwell Street, Port Lions, US 99550

Original shipping costs are non-refundable, and return shipping is the customer’s responsibility.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and plant descriptions, is the property of Nature Planting Store and protected by international copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

Nature Planting Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim related to your purchase shall not exceed the purchase price of the products in question.

We are not responsible for:

  • Plants that fail to thrive due to improper planting, care, or local conditions
  • Delivery delays caused by weather, customs, or other factors beyond our control
  • Incorrect plant selection based on your local growing conditions

8. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts of Port Lions, Alaska.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the modified terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Nature Planting Store
2391 Blackwell Street
Port Lions, US 99550
Email: [email protected]

Thank you for helping us maintain our sustainable practices while ensuring your complete satisfaction. Together, we’re creating gardens that nurture nature, one plant at a time.