Delivery

Dear Nature Planting Community,

At Nature Planting Store, we understand that your gardening journey begins the moment you select your plants, and we’re committed to ensuring they arrive at your doorstep healthy, vibrant, and ready to thrive in your garden. Our delivery process is designed with the same care and attention to detail that we apply to selecting our perennial collections.

Shipping Options

We offer two convenient shipping methods to accommodate your needs:

Standard Shipping – $12.95
For gardeners eager to get their plants into the soil, we partner with premium carriers DHL and FedEx to ensure your plants arrive safely within 10-15 days after dispatch. This reliable option is perfect when you’re working with specific planting timelines or simply can’t wait to start your new garden project.

Free Shipping on Orders Over $50
For orders exceeding $50, we’re pleased to offer complimentary shipping via EMS. Your plants will arrive within 15-25 days after dispatch. This economical option is ideal for larger garden projects and those planning ahead for the growing season.

Order Processing

Each plant is carefully selected, packaged, and prepared for its journey to your garden. Our team requires 1-2 business days to process your order with the attention your living plants deserve. We carefully package each plant using specialized materials to ensure they remain protected and hydrated during transit.

International Shipping

While we proudly serve gardeners across the globe, please note that we are unable to ship to certain Asian countries and remote locations due to customs restrictions and logistical limitations. If you have questions about delivery to your specific location, please don’t hesitate to contact our team.

Returns Policy

Your satisfaction is our priority. If you’re not completely happy with your plants upon arrival, we accept returns within 15 days of delivery. Please contact our customer care team to arrange for a return or exchange.